Hekrown

FAQ

Our expert team give answers to your common questions

Welcome to our FAQs section, where we address the most common questions and
queries our clients and visitors often have.

FAQs

General Services

We specialize primarily in WordPress and Shopify development, including custom website design, theme development, plugin creation, e-commerce solutions, and ongoing maintenance. We also provide custom web application development using React, database design and development, and API integration for clients requiring advanced custom solutions.
We have extensive experience specializing in WordPress and Shopify platforms, with our team having worked on hundreds of projects ranging from small business websites to large enterprise e-commerce solutions. We also have experience in custom web applications and database solutions for clients requiring specialized functionality.
We specialize primarily in WordPress and Shopify development, offering deep expertise in these platforms with custom solutions tailored to your business needs. We also provide full-stack development capabilities including React applications and database solutions when needed, ensuring scalable, secure, and performance-optimized solutions with clean, maintainable code.
Yes, we serve clients worldwide and are comfortable working across different time zones to accommodate your schedule and project requirements.
Project timelines vary based on complexity. WordPress websites typically take 2-4 weeks, Shopify stores usually require 3-6 weeks, custom web applications may take 8-12 weeks, and complex enterprise solutions can take 3-6 months. We'll provide a detailed timeline during our initial consultation.
We use project management tools to track progress, communicate updates, and ensure projects are delivered on time and within budget across all types of development projects.

WordPress Services

We develop business websites, ecommerce, blogs, portfolios, membership sites, learning management systems, corporate websites, and complex multi-site installations.
We're proficient with Elementor, Gutenberg, Divi, WPBakery, and Beaver Builder. We can also build custom solutions without page builders for optimal performance.
Absolutely. We can modify existing themes to meet your needs while ensuring the customizations are update-safe and maintain theme integrity.
Yes, we can convert PSD, Figma, Adobe XD, or any other design files into fully functional WordPress websites with pixel-perfect accuracy.
Yes, we develop custom plugins to add specific functionality that isn't available through existing solutions, ensuring they integrate seamlessly with your website.
We can integrate various third-party services including payment gateways, CRM systems, email marketing tools, social media platforms, and APIs.

Shopify Services

We develop all types of Shopify stores including fashion, electronics, beauty, health, food & beverage, digital products, subscription services, and B2B e-commerce solutions.
We can modify existing themes to add custom functionality, change layouts, integrate third-party apps, and ensure the design matches your brand perfectly.
Yes, we create custom Shopify apps to extend your store's functionality, including private apps for specific business needs and public apps for the Shopify App Store.
We provide complete migration services from platforms like WooCommerce, Magento, BigCommerce, or custom solutions, ensuring no data loss and minimal downtime.
Yes, we're experienced with Shopify Plus development, including advanced features like Flow automation, Scripts, and custom checkout experiences.
Yes, we optimize Shopify stores for search engines including technical SEO, meta tags, structured data, site speed, and mobile optimization.

E-commerce Solutions

We primarily recommend Shopify for most e-commerce needs due to its robust built-in features and ease of use. WordPress with WooCommerce is excellent for businesses requiring more content management flexibility. Custom React applications are only recommended when you need highly specialized functionality that can't be achieved with standard platforms.
Yes, we can integrate various payment gateways including PayPal, Stripe, Square, Razorpay, and regional payment solutions based on your target market.
We can set up automated inventory tracking, low stock alerts, multi-location inventory management, and integration with third-party inventory systems.
Yes, we can integrate with major shipping carriers like FedEx, UPS, DHL, and local carriers to provide real-time shipping rates and tracking.
Yes, we can customize checkout flows to reduce cart abandonment, implement guest checkout, and create streamlined purchasing experiences.
Yes, we integrate with platforms like Mailchimp, Klaviyo, Constant Contact, and others to automate email marketing campaigns.

Design Services

Yes, we offer complete web design services including UI/UX design, wireframing, prototyping, and visual design that aligns with your brand identity across all platforms.
We can completely redesign your existing website or web application while preserving important data and ensuring a smooth transition with minimal downtime.
All our designs are mobile-first, ensuring optimal user experience on smartphones and tablets while maintaining desktop and web application functionality.
Yes, we conduct UX audits and implement improvements to enhance user experience, reduce bounce rates, and increase conversion rates across all platforms.
We implement WCAG accessibility standards to ensure your website or application is usable by people with disabilities, improving inclusivity and compliance.
Yes, we can create custom graphics, icons, illustrations, and other visual elements to enhance your project's visual appeal and brand consistency.

Web Application Development

We recommend custom web applications only when your business requirements cannot be met by WordPress or Shopify solutions. This includes complex business logic, specialized workflows, custom integrations, or unique functionality that requires a tailored approach.
When custom solutions are needed, we create business management systems, customer portals, inventory management systems, booking platforms, data visualization dashboards, and specialized SaaS applications using React and modern technologies.
Yes, we develop React applications when clients need custom functionality beyond what WordPress or Shopify can provide. We create dynamic single-page applications (SPAs), progressive web apps (PWAs), and complex user interfaces with modern React features.
We work with the complete React ecosystem including React Router, Redux/Context API, React Query, Next.js, TypeScript, Material-UI, Tailwind CSS, and other modern React libraries when building custom applications.
Yes, when custom solutions are required, we provide full-stack development services, handling both frontend React development and backend API development, ensuring seamless integration between all components.
We can develop PWAs when clients need app-like experiences that work offline and can be installed on mobile devices while maintaining web accessibility, typically for specialized business applications.

Database Management

We recommend custom database solutions when WordPress or Shopify's built-in data management capabilities are insufficient for your business needs, such as complex data relationships, specialized reporting, or integration with multiple external systems.
We work with various databases including MySQL, PostgreSQL, MongoDB, SQLite, and cloud databases like AWS RDS, Google Cloud SQL, and Azure Database, typically for custom web applications or advanced WordPress/Shopify integrations.
Yes, we design optimized database schemas for custom applications when standard WordPress or Shopify database structures cannot accommodate your specific business requirements.
We can analyze and optimize existing databases for WordPress, Shopify, or custom applications through query optimization, indexing strategies, schema restructuring, and performance tuning.
We implement comprehensive database security including encryption, access controls, backup strategies, and compliance with data protection regulations for all types of projects.
Yes, we provide database migration services including WordPress to WordPress, Shopify to Shopify, or custom database migrations, ensuring zero data loss during the process.

Technical Aspects

For Platforms we use WordPress and Shopify. We use modern technologies including HTML5, CSS3, JavaScript, React, Node.js, PHP, Python, various databases, and follow current web standards and best practices.
We're proficient with Elementor, Gutenberg, Divi, WPBakery, and Beaver Builder. We can also build custom solutions without page builders for optimal performance.
We implement comprehensive performance optimization including code optimization, database optimization, image compression, caching strategies, and CDN integration.
Security is a priority. We implement SSL certificates, secure coding practices, data encryption, regular updates, security monitoring, and backup systems.
Yes, we implement Google Analytics, Google Tag Manager, custom analytics solutions, and other tracking tools to help you monitor performance and user behavior.
Yes, we can create RESTful APIs, GraphQL endpoints, and integrate with third-party APIs for data exchange and system integration.

Maintenance & Support

Yes, we offer comprehensive maintenance packages including updates, security monitoring, backups, performance optimization, and technical support for all types of projects.
Our maintenance includes regular updates, security scans, database optimization, backups, performance monitoring, uptime monitoring, and priority support for any issues.
We typically respond to support requests within 24 hours for standard issues and within 4 hours for urgent matters, depending on your support plan.
Yes, we offer emergency support for critical issues that affect your website's or application's functionality or security, available 24/7 for our maintenance clients.
Yes, we can troubleshoot and fix issues with existing projects, even if we didn't originally develop them, including WordPress, Shopify, and custom applications.
We implement automated backup systems with multiple recovery points, ensuring your data is always protected and recoverable across all platforms.

SEO & Digital Marketing

Yes, we implement technical SEO, on-page optimization, site structure improvements, and ensure your website or application follows SEO best practices.
We optimize websites for search engines including technical SEO, page speed optimization, mobile-friendliness, proper markup implementation, and React SEO strategies.
Yes, we set up and configure Google Search Console, Google Analytics, and other essential tools for monitoring your website's performance.
We implement comprehensive speed optimization techniques including code splitting, lazy loading, image optimization, database optimization, and server optimization.
Yes, we can implement local SEO strategies including Google My Business optimization, local schema markup, and location-based content optimization.
We can integrate social media feeds, sharing buttons, login systems, and automated posting capabilities to enhance your social media presence.

Project Management

We use project management tools to track progress, communicate updates, and ensure projects are delivered on time and within budget.
Yes, Based on the project you'll have a dedicated project manager who serves as your main point of contact throughout the development process.
We provide regular project updates through weekly reports, milestone reviews, and are always available for questions or concerns.
Yes, we accommodate reasonable change requests, though significant scope changes may affect timeline and budget, which we'll discuss beforehand.
We provide comprehensive project documentation including technical specifications, user guides, and maintenance instructions.
We need your business requirements, design preferences, content, branding materials, and any specific functionality requirements.

Getting Started

Contact us through our website or email to schedule a free consultation where we'll discuss your project requirements and provide recommendations.
Prepare information about your business goals, target audience, preferred features, design preferences, and any existing materials or websites you like.
Yes, we're happy to sign NDAs to protect your confidential information and business ideas throughout our collaboration.
Yes, we can provide references and case studies from previous clients who have given permission to share their experiences.
We typically provide detailed quotes within 2-3 business days after our initial consultation and requirements gathering session.
Reach out via Email/ WhatsApp/ Submit Contact Us form

Why our services are
better than others?

We don't believe in a one-size-fit-all approach. Our services are carefully customized to suit your specific need, ensuring you to achieve your goals.

We believe in delivering value that extends your beyond the immediate project. Our services are designed to provide a long-term benefits.

  • PPD Development
  • Quick Response
Shape

Build your project with us, Make it world class

Our projects are born from a passion for innovation that knows no bounds.

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Lets get in touch

You can reach us anytime via bluebase@mail.com

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  • 22+ Years

    Field Experience

  • 950+ Projects

    Done Around World

  • 99%

    Client Satisfaction

  • 1995+ Year

    Established On

  • 2 Mins

    Response Time

Contact Info

+1 455 1482 236
Bluebase@mail.com

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16/9, Down Street Edinburgh, Scotland United Kingdom

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